Key Responsibilities
- Provide exceptional customer service via phone, email, and chat support.
- Address customer inquiries, resolve issues, and escalate when necessary.
- Maintain a deep understanding of our products/services to assist customers effectively.
- Proactively engage with customers to ensure a positive experience.
Qualifications
- Previous experience in customer support or related roles.
- Excellent communication and interpersonal skills.
- Empathetic, patient, and customer-focused attitude.
- Strong problem-solving abilities and ability to multitask.
